Mining Your Business
Are you striking gold or striking out these days when it comes to growing your business? Have the restraints and limitations of time, budget and resources prevented you from providing quality training for your employees or work team? If so, it's time to strike gold!
The Gold Rush is On!
From the industry leader in corporate traing, Ziglar Training Systems' Training Ziggets is the first ever program to focus on the special needs of today's business owners. Training Ziggets offer a virtual gold mine of employee training in bite-sized, easy to implement lessons. With no long sessions, no boring assinments, and no extra material to purchase...it's the right training program, right when you need it. Each lesson is rich in content, with two to three key points that can be put to work immediately! These Training Ziggets will effectively motivate, train and equip your employees--and your business for growth and success.
Six Exciting Modules
SALES
- Building trust with you Customer
- Questions are the Answer
- Examining Customer Needs
- Selling the Benefits
- Closing the Sale
- Overcoming Objections
- Up-Selling
- Value-Added Selling
MARKETING
- Keeping Customers for Life
- Seven tips to Keep Customers Comimg Back
- Understanding Your Marketplace
- How to Get Maximum Results From Advertising
- Communicating With Your Customers
- Give Your Business A Competitive Advantage
- Emphasize your Local Marketing
- Managing Your Customers
CUSTOMER SERVICE
- How to Create Loyalty With Your Customers
- Handling the Irate Customer
- Creating A Positive Image With Customers
- Handling Customer Complaints
- Customer Service As a System
- How To Be Better, Faster and Different From The Competition
- Meeting and Beating Customer Expectations
- The Importance Of Attitude in Delivering Sensational Service
TEAM DEVELOPMENT
- Creating a Supportive and Positive Atmosphere
- Working With Difficult People
- Handling Confrontation
- Giving and Receiving Praise
- Measuring, Recognizing and Rewarding Team Results
- Creative Problem Solving
- The Role of the Team Leader
- Dealing With Pressure and Deadlines
PERSONAL DEVELOPMENT
- Adding Fun to The Workplace
- Beating Stress
- Getting Past Resistance to Change
- Staying Positive in a Negative World
- Developing Successful Relationships
- Balancing Between Home and Work
- Setting Specific, Measurable Goals
- Listening and Understanding
MANAGEMENT
- Motivating Your Staff
- Delegating
- Managing Priorties
- How to Gain Commitment From Your Staff
- Coaching for Improvement
- Managing Difficult People
- Overcoming Procrastination and Piles of Paperwork
- Giving Effective Performance Feedback
Training Ziggets has just what you need to motivate, equip and train your employees for personal and business success. For an incredibly low cost per session, allow one of our professional facilitators work with you to increase sales, build teamwork, motivate management, resolve conflicts, increase productivity, inprove relationships, and grow your business to its fullest potential. Find out what we mean when we say "Sucess is a process, not an event."
Call today for more information